Training and Start-up Assistance

We offer a variety of training options for our customers.  A personalized approach helps our customers get the most out of their laser marking system.  Below are a few of the options available.

  • On-Site Training at Customer FacilityTraining at your facility after the delivery of your machine is our most popular training option.  A certified technician or sales engineer will train single or multiple operators for a full day.  (8 hours)  This training package is available as an option on our system quotes.
  • On-Site Training at TYKMA Electrox FacilitiesCustomers are welcome to our facility free of charge for training on their machine.  After training is complete, your system will ship to your facility.  This option is recommended for customers receiving a custom or build-to-order system.  Current customers are welcome to our facility for additional training at any time.
  • Online TrainingOur in-house technicians will connect to your PC via Citrix™ secured software and train you on our software in a personalized one-on-one setting.  This option is provided free of charge and is popular for customers needing a quick overview or a quick refresher on our software and systems.
  • Start-up AssistanceIntegrators, machine builders or end-users integrating our OEM laser products into their process can rely on TYKMA Electrox for complete support from the initial application review to the first production mark.  Whether dialing in the right marking parameters or assisting with onsite mechanical, electrical or controls work, you can count on us for assistance.

To learn more about our Training and Start-up options contact us today. 

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About TYKMA Electrox

We are specialists in industrial laser marking and engraving systems. Our number one focus is the relationship with our customers as we aim to make things simple. From the initial contact through the installation of your laser system and beyond, we strive to provide a personalized consultative approach to solving your application.

Utilizing the latest in MOPA fiber laser technology, our machines offer high end design and are packed with cutting edge features backed with the best warranty in the industry. We can mark a variety of substrates, from all metals to most plastics, from anodized to carbide and more.

Contact us today to learn how TYKMA’s expertise and experience can help solve your application.