The lasers we have purchased from TYKMA Electrox are very well engineered and nicely finished products. They require little maintenance and are very easy to use. The sales and service support are excellent. The few issues we have had were resolved online in minutes with a TYKMA Electrox technician. They make it easy.
Everyone can’t believe how fast it is. Maintenance can’t believe how easy it is to maintain it (although they barely have to maintain it). Time and time again they have mentioned to me how well built the machine is.
I was … extremely appreciative of this company’s generosity and understanding when it comes to a small-time business owner such as myself. Instead of capitalizing on my misfortune, TYKMA Electrox took heart. I have to say that this is a company who cares.
It has been a little over three years now since we purchased your product. It has been one of the best purchases we have ever made. We are happy with the product and don’t really see a need to replace it.
TYKMA Electrox was incredibly helpful figuring out what we needed and made the drive to check out the TYKMA Electrox facilities. They were friendly as well as knowledgeable. We ended up purchasing the QUBE 60-watt MOPA laser system. Since we plugged it in it’s been working nonstop. Cut our production engraving times in half! Now we’re considering another TYKMA Electrox laser system!
Technical support has been OUTSTANDING! The laser system I purchased has been amazing but what really stands out is the support that TYKMA Electrox is willing and eager to provide.
The TYKMA Electrox Minilase 20W fiber laser has been a great asset for us. We were able to quickly migrate our production from older laser technology to the Minilase. It produces a higher-quality mark in less time. We run the machine two shifts per day and it is a key resource in our production process. I wish all of our equipment acquisitions were so productive in such a short time.
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